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Let us help you move your money.

Let us help

If you have a question, suggestion or are unsure of anything, please do not hesitate to contact us.

We will aim to get back to you within 24 hours.

General Enquiries

Our Customer Service Team is here to help with any questions you might have.

We are available on email during business hours 7 days a week, 365 days a year.

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Customers Abroad

Customers that are currently abroad should email our Abroad Team.

If you email us outside of normal UK working hours, we will ensure your enquiry is dealt with first thing the next morning.

Money Transfers

For international payment enquiries, feel free to give us a call.

Our payments team is available Monday to Friday, from 8:30am to 5:30pm.

Phonelines

Please note that the following numbers are available 24 hours a day, 7 days a week.

Lost / Stolen Currency Cards

+44 (0) 1753 775 961

Calls are charged at your standard network rate.

Available 24 hours a day, 365 days a year.

Get PIN / PIN reminder

+44 (0) 1244 779 900

You must activate your card before calling this line.

Calls are charged at your standard network rate.

Write to Us

FairFX Plc, 3rd Floor, Vintners’ Place 68 Upper Thames Street, London, EC4V 3BJ

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© 2007-2020, FairFX Plc. Registered in England and Wales: 05539698.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2020 (Ref: 900051)

Everywhere Card

Spend, save and share

Home or away, our Everywhere Card makes your money go further. As a prepaid card, it’s a great way of saving money when you shop, or budgeting for everyday spending online and in-store.

Cashback rewards

You can get 3.5% cashback when you use your card in-store or online at some of the UK’s top high street brands.

Share money with family and friends

Order additional cards and give them to any loved ones that might need a bit of extra spending money. Extra cards are free and with just a few taps of the app you can instantly move money between them.

Where can I use my Everywhere Card?

It works anywhere that accepts Mastercard in the UK and around the world. It comes with an app that lets you track spending in real time and top up when necessary.

An exceptional track record

With our personal, dedicated support we’ve been putting our customers first since we launched in 2007. Since then we’ve issued over 1,000,000 cards to intrepid travellers and home spenders alike.

Rated 5 stars by our customers

Based on over 7,000 reviews

Good exchange rates, app is great. Backed up by excellent service and customer care. Recommended to family and friends.

Which card is right for me?

Choose from our family of 3 cards for all your travel needs

Travel worldwide

Travel to Europe or the USA

Great holidays start with great rates

  • FREE to order
  • Low €1.50 fee on ATM withdrawals
  • No exchange fee on top-up
  • No exchange fee on payments
FairFX Santander Caxton Natwest
Exchange Rate 1.0900 1.0782 1.0806 1.0446
Euros to spend with £1000 €1,090.00 €1,078.20 €1,080.60 €1,044.60
Transaction Fee No fee 2.75% No fee 5.75%
Top-up Fee No fee No fee No fee No fee
ATM Fee £1.50 1.50% No fee No fee

Comparison rates last updated on 27th March 2020 at 09:50 AM. Comparison against a Santander debit card, Natwest debit card and Caxton currency card. Extra spend calculation based on a Travelex rate.

Here to help

Our UK based customer service team are here for you 365 days a year. You’ll talk to a real person, not a machine, someone who’ll be happy to help with whatever you need.

Get in touch

Subscribe to Rate Alerts

Download our App

Let’s Socialise

© 2007-2020, FairFX Plc. Registered in England and Wales: 05539698.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Card is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2020 (Ref: 900051)

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